Blue Rhino 233010 Owner's Manual download pdf (Page 10)

Outdoor Natural Gas Patio Heater Model No. 233010

Troubleshooting

If the problem is: And this condition exists: Then do this

Pilot won’t light

Natural gas line main valve is closed Open natural gas line main valve

Blockage in orifice or pilot tube Clean or replace orifice or pilot tube, visit www.bluerhino.com for

instructions.

Air in gas line Open gas line and bleed it (pressing control knob in) for not more

than 1 - 2 minutes or until you smell gas

Low gas pressure with natural gas line main valve fully open Turn natural gas line main valve “OFF” and call natural gas

supplier

Igniter fails Use match to light pilot; obtain new igniter and replace

Pilot won’t stay lit

Dirt built up around pilot Clean dirt from around pilot

Connection between gas valve and pilot assembly is loose Tighten connection and perform leak check

Thermocouple is not operating correctly Replace thermocouple

Burner won’t light

Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas

supplier

Blockage in orifice Clear blockage

Control knob is not in “ON” position Turn control knob to “ON”

Burner flame is low

Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas

supplier

Supply hose is bent or kinked Straighten hose

Control knob fully “ON” Check burner and orifices for blockage

Emitter glows uneven

Note: Bottom 1” of emitter normally does NOT glow.

Gas pressure is low Turn natural gas line main valve “OFF” and call natural gas

supplier

Base is not on a level surface Place heater on a level surface

Heater is level Clean burner

Carbon build-up

Dirt or film on reflector and emitter Clean reflector and emitter

Thick black smoke

Blockage in burner Remove blockage and clean burner inside and outside

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.

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Blue Rhino 233010 Owner's Manual Page 10